Find money your marketplace already owes you.
Every recovery verified before claim.

The reality

What the spreadsheet is hiding.

Marketplace sellers leave money on the table every quarter. The patterns are visible to anyone who looks. The work to surface and recover them is the work that nobody has time for.

• 1-3% of annual FBA reimbursements sit unclaimed (GETIDA, vendor-published figure, not independently audited).
• FBA claim window shortened 18 months → 60 days (2024-10-23); manufacturing cost basis replaced retail (2025-03-31).
• Chargeback friendly fraud represents ~75% of cases; merchant win rate is 30-40% baseline.
• 2.8-4.5% of GMV sits as hidden fees per Braincuber audit (150+ accounts).

The tailor-made agent loop

From settlement report to verified claim.

1. Ingest: marketplace settlement reports (Amazon SP-API, Shopify, Walmart, TikTok Shop) and bank statements (Plaid-class) load on a schedule the seller defines.
2. Match: a rules engine compares each settlement line against the seller's own rules: expected deposits, fee schedules, return credits, chargeback reversals.
3. Flag: discrepancies and missed reimbursements become exceptions with a named owner and a due date. Friendly-fraud chargebacks become counter-attack candidates.
4. Verify: every claim is customer-verified before the invoice. Never billed on assumed resolution.
5. File: the seller files the verified claim manually through the marketplace portal. Syntheka does not auto-file; Syntheka does not proxy the seller's credentials.
6. Record: every state change lands in the append-only bi-temporal audit log with hash chain. Causal-ID replay for any claim, any time range.

What you save

The pilot is where the numbers become real.

Industry estimates (not a benchmark) for an AI-governed marketplace recovery workflow:

• 60-80% recovery rate on identified reimbursement gaps (customer-verified, not assumed).
• 70% reduction in reconciliation labor. The remainder goes to verifying claims, not to confirming status.
• Multi-channel chargeback counter-attack across Amazon + Shopify + Walmart + TikTok Shop — single agent.

For a deeper walkthrough, see the original e-commerce recovery playbook and the e-commerce ROI calculator.

Pricing: $1,500 flat pilot for the first three customers. Outcome-aligned option per verified-recovered claim, customer-verified — never billed on assumed resolution.

Pilot

Bring the last 3 months of settlement reports.

One channel, 60 days, one measurable outcome. The pilot runs in shadow mode against the seller's existing process.