Governance for AI agents that touch operational systems,
without slowing the team down.

The question is not “can it act” but “can it act under the same control points your manual process already does.”

A COO evaluating AI agent platforms is not asking about model size or prompt quality. The question is whether the agent's proposed action goes through the same approval chain your team already trusts — vendor master changes, contract amendments, payment runs — and whether the team sees what is blocked, why, and who owns it.

• Vendor master changes: new vendor onboarding, bank detail updates, ownership changes, COIs. Each is a target for fraud.Syntheka gates each change through the approval DAG before the write happens: identity verification, separation of duties, approval chain, audit trail. The default is refuse; only a qualified approver can advance.
• Contract amendments: scope changes, price changes, time extensions. Each needs the right approver (project manager, contract owner, finance, legal).Approver chains are configurable per workflow, not a global default. The full chain is replayable for the audit — who approved, when, on what evidence.
• Payment runs: the actual movement of money. Each needs a qualified approver who differs from the requester.Three-way reconciliation (agent intent, system-of-record state, field evidence) must pass before status flips to executed. Every action is reversible through a compensating entry, never a delete.
• Approval latency: if governance adds two days to every payment run, the team will work around it.Industry estimate: 60-80% reduction in the approval cycle time vs email-and-spreadsheet workflows. The pilot produces the actual number for your environment.
• Exception visibility: when something is blocked, the team needs to see what is blocked and why, with one click.Syntheka surfaces exceptions in the dashboard with the gap (which endorsement, which COI, which line), the named owner, and the due date — not buried in a log.

The operational primitives, scoped honestly.

Syntheka is an ontology-driven action platform. Agents propose typed actions on typed objects (vendor, contract, certificate, payment, shipment, change order). Every action enters the approval DAG. Every approval is recorded. Every execution is reconciled.

Honest boundaries for the operations conversation.

If any of these are required for your evaluation, Syntheka is not the right vendor today. We will tell you, and refer you elsewhere if we can.

• Syntheka does not replace your ops team.We provide the governance layer; your team owns the operations. AI agents propose; humans approve; Syntheka records. The team does not go away.
• Syntheka does not make the agent smarter.We make the agent's actions defensible. The agent's reasoning is its own product decision; we do not tune the model.
• Syntheka does not run your systems of record.SAP, NetSuite, vendor portals — we integrate with them, we do not replace them. The system of record stays the source of truth.
• Syntheka does not enforce regulatory compliance.We provide the technical evidence; you design the controls and attest to them. Compliance is your role, with our documentation as support.

Twelve questions to ask of any AI agent vendor.

Use these against any vendor, including us. If a vendor cannot answer them clearly, treat that as the answer.

1. Can the agent's actions be blocked before they reach the system of record, or only audited after?
2. Who owns the approver chain for vendor master changes — is it configurable per workflow, or a global default?
3. For a payment run above $1M, who is in the approval chain by default, and how do you override?
4. When the approval DAG blocks an action, who is notified, on what channel, and in what time?
5. Is the audit trail of approval decisions replayable for the full retention period — who, when, on what evidence?
6. What happens if a human approver is unavailable — does the action queue, auto-escalate, or stall?
7. How do you handle reverse: when an action must be undone, is it a deletion or a compensating entry, and is the reversal itself auditable?
8. Where do approver credentials live — your perimeter, or a vendor SaaS?
9. Can you demonstrate an end-to-end payment run, from agent proposal to bank confirmation, in 60 minutes?
10. What is the actual approval cycle time on your reference customer — not the marketing estimate?
11. How is exception handling routed — who gets paged, on what channel, with what SLA?
12. If we end the pilot, what is the operational exit path — audit log export, config export, credential revocation?

Three numbers that matter.

Syntheka's pricing is published, not quoted. There are no per-action variable surprises because there are no per-action variables in the price.

A fixed-fee pilot is $1,500 for one site, 60 days, up to two workflows. The pilot pricing is honored for the first three customers.

For the construction subcontractor compliance template, outcome-aligned pricing (verified subcontractor prequalification per engagement) is available as an option. We do not bill on assumed approval; every release is customer-verified before the invoice.

The COO path through the pilot.

Most COOs we work with run a 60-day pilot in parallel with their existing process — not a replacement. The pilot ends with a measurable comparison, not a swap.

1. Weeks 1-2: Define the workflow in scope (a single payment run, a single vendor master change type, a single contract amendment category). Identify the existing process owner.
2. Weeks 3-4: Syntheka composes the agent from the relevant industry template plus your artifacts. No data leaves your environment.
3. Weeks 5-6: Run shadow mode. Every Syntheka-proposed action is compared against your existing process, side by side.
4. Weeks 7-8: Report. The pilot produces the actual approval cycle time, the actual exception rate, the actual incidents avoided. The decision to adopt, extend, or end is yours.